FAQ
GERAL
This is a shop of digital items that means that we sell digital files only, no physical prints will be sent. We sell:
DESIGN RESOURCES – Cliparts and digital paper.
PRINTABLES – Non-editable, ready-to-use files.
TEMPLATES – Editable templates with Corjl. You can find more information about our templates Here.
All products in this shop are digital downloadable files, which means that when you purchase them you will receive a digital file and not a physical item.
The files will be available for you after the reception of the Payment.
In this store, you will find two types of digital items:
-Instant download files – Consists of files that you be able to download automatically after purchase (ex. clipart sets, printable planners, some banners, digital paper).
-Editable templates -These files will be available to download after the personalization is complete (ex. invitations, milestones, signs). You can access these files directly on Corjl app, which is the place where you will edit them.
No, we do not provide printing services or ship items.
You can print it at a professional printer in a local print shop, or at your home. Our files are designed to be easily printed at home.
DESIGN RESOURCES – CLIPART AND DIGITAL PAPER
There are a few options for the use of our design resources (that only include clipart and digital paper). You can use our files personally or commercially according to the license that you choose.
PRINTABLES – PARTY PRINTABLES
Our printables are available only for personal use. Commercial use is not allowed. The distribution of our designs will be considered a copyright violation and is punished by law.
For more detailed information about this theme please visit our terms and conditions section.
The terms are under the jurisdiction of where you bought the clip art from. Each digital marketplace has it’s own licensing terms, so if you bought it from another marketplace, such as CreativeMarket, you would follow their licensing terms for that clip art set.
TECHNICAL
Clipart – comes in PNG files, which means that are images with transparent background, the size of each varies depending on the image.
Digital paper – Comes in JPG files 12x 12 inches each paper.
Printables – All printables come with JPG or PDF files (non-editable).
Templates – You can download it in JPG or Flatten PDF (non-editable).
Some files are compressed in a Zip folder and need to be unzipped.
To extract the files from some of the products you need to unzip them.
There are different programs available such as Win Zip, that you can easily download. If you are using a Mac you can simply double click the file and it will automatically open it. For pc, you can right clip the file and click on extract.
If you are having trouble opening the files it was because the files aren’t downloaded properly. First, delete the ZIP file from your computer and try to download it again.
If the problem persists please contact us so we can solve the problem.
If you are using Apple Pay and opt to use “Hide My Email” feature when paying, then Corjl is not able to send the order email to you.
In this case, Contact Us directly so we can fix the problem.
TEMPLATE
Our templates are editable using the Corjl app, which is an online web application that allows you to edit your tags directly from your web browser or mobile instantly after purchasing. No need to download any software, fonts, or wait for proofs.
The process is easy:
1- After purchasing, you will receive an email from Corjl with a link to access and edit your item. You can also go directly to Corjl.com and use your order info to login and access your purchased items.
2- Personalize your items, and save them.
3- Download your files and print.
If you need some help during the process please Contact Us, We will be happy to help
These templates are for personal use only please read our Terms of use section to see more details, like the expiration date and edit limitations about our Corjl Templates.
Depending on the templates there are things that are editable and things that are not editable, you can always try the Demo Version before you buy to see what is editable and to know if you feel comfortable with it.
The Demo Version is a link that you can find in the description of each item.
To access your template is very easy. After purchasing you will receive an email from Corjl with a link to access your template.
You will receive instructions in the download, but the actual template will be in the link that you receive from Corjl.